In these cases, there are a few things you can do to get everything working again! However, in some cases Whereby won't detect a camera or microphone, the devices could be blocked, or the device selection won't save, as demonstrated in the image below. Still not working? Check out our detailed troubleshooting guide below, or reach out to our support team!īy clicking on the room name button in your room, you can select the microphone or camera that you'd like to use for your meeting under the Device tab. If you have Recordings that haven't been downloaded, be sure to save them before proceeding You can find instructions for the most popular browsers below, or you can use your favorites search engine to find instructions if your browser isn't listed.
My Camera and Microphone aren't working Some Quick Things to Try Step 1: Double check that your browser is up to date Step 2: If the browser is up to date, clearing your browser cache and cookies and restarting your browser is the most common fix for these issues!
